Small Business Software You MUST Have

 

So you want to own a small business… No matter what the type of business is you need business management software.  The most critical software you need is Accounting Software for your business.  I have owned several small businesses and even if you are mildly successful it can be impossible to take care of everything without technology and software.  Plus the lack of software can make the business inherently inefficient which will stop you from achieving the levels of success you desire.

Your business could offer physical products, digital products, services, and more.

Customer Relationship Software (CRM Software)

You will have customers.  You may see them in person or it may be a relationship completely online – or a combination of the two.  But how successful will you be if you don’t know if they are satisfied?  We see attempts at this everywhere we go – surveys on the bottom of receipts, feedback requests, etc… CSAT software will help you determine if your customers are HAPPY customers.  Happy customers return – you cannot build a successful business on one-time-only customers.  You want them to come back to you, seek out your business AND hopefully tell others (tell the world!) and to achieve that you need to have testing software for quality assurance.

Website

A website is essential for most small businesses.  Sure you can rely on other major sites such as Amazon, eBay, etc… if you have that type of business but you can really build a brand and a name with your own site.  I recommend WordPress rather than one of the free sites.  WordPress is the most flexible and really the standard in the market.  You will need hosting and I recommend Twenty70.com.  I have tried others but found that the downtime was not acceptable.  One hosting company I was on had a catastrophe that had me down for more than two weeks.  Downtime is lost money.

Legal

We don’t all have an attorney at our disposal but that doesn’t mean you don’t need to handle things legally.  Let the Contract Shop handle your legal needs as much as they can. Also, today we have ‍contract review ai software that could save a significant amount of time by creating red-lined contracts on a clean interface. But what does it mean to redline a document?

Email Marketing

If you will have email newsletters and marketing materials (not all small businesses will or even should) then ConvertKit has you covered.

Project Planning

No matter what your business is, you will need to plan or it can all quickly unravel.  To-do lists are nice but they can be pushed off.  Asana helps your To-Do list become a reality and ties it to real actionable steps and deadlines.

Accounting Software

This one is tricky because there are so many options out there.  I have tried many of them including relying on spreadsheets and ditching them altogether.   If you can afford it the industry standard seems to be Freshbooks – where you can also get invoice templates but there is a cost for that.   If you are looking for a free option that may not have all the bells and whistles (most of us don’t need all that stuff) then Wave Accounting is for you.  One of my favorite features is its ability to integrate with other major sites such as Paypal, Etsy, etc… I love the ease and flexibility of this app/software and it has made a huge difference in my productivity.

7 thoughts on “Small Business Software You MUST Have

  1. Carol says:

    A business is created primarily for profit. And any software product created to solve certain business issues, which at the same time directly or indirectly contributes to an increase in profits, is a product for business. And also, if the program does not affect the company’s profit in any way, it can be attributed to any category other than business software. Android SSH Client https://www.georgiasoftworks.com/product/connectbot-client-android has reliable features, high performance and reliability to support its operations.

  2. Elisa says:

    Hello, thanks for your advice. Now every business, from small to large, uses automation tools to be more efficient in routine tasks. My small pharmaceutical company started using pharma clm https://axdraft.com/industries/pharma which is basically a document management software that helps to automate many routine tasks

  3. Veronika says:

    The software is an integral part of your workflow. Critical errors such as crashes, freezing issues, slow loading, unintuitive navigation, and privacy violations can slow down your workflow significantly. Testing in this case is just a mandatory step, I advise you to find software testing outsourcing companies for yourself here

  4. BillyJonson says:

    If you’re looking to extend your development team, I highly recommend checking out https://weassemble.team/development-team-extension/. They have a great team of developers who can help you with any project, no matter how complex. They work quickly and efficiently to deliver high-quality results, and are always available to answer any questions you might have.

  5. Emma says:

    The text highlights the importance of customer satisfaction and the role of CSAT (Customer Satisfaction) software in measuring and ensuring customer happiness. Here’s a comment on the text: The text rightly emphasizes the significance of knowing whether your customers are satisfied. Whether your interactions with customers occur in person or online, understanding their level of satisfaction is crucial for the success of your business. Customer satisfaction is a key factor in building long-term relationships and fostering customer loyalty. The mention of surveys, feedback requests, and CSAT software reflects the various methods betterfleet businesses use to gather feedback and measure customer satisfaction. These tools allow you to gather valuable insights about your customers’ experiences, identify areas for improvement, and address any issues they may have encountered.

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