Top 5 Benefits of Managed IT Services

The IT team at any business is limited in what they can accomplish. They often get tasked with firefighting tasks rather than taking the time to tackle projects that will drive growth.

MSPs offer specialized services that your IT team may not have the expertise or capacity to handle internally. This helps alleviate IT team stress, allowing them to prioritize strategy.

Increased Uptime

Keeping up with new technology takes significant coordination, workforce, and new equipment. This can be a substantial cost for any business, significantly smaller businesses.

A small business’s staff may be tasked with many different responsibilities and organizational roles, leading to a lack of attention to critical IT issues. This can result in slower resolution time and decreased end-user satisfaction.

Managed IT service providers can help to reduce this challenge by providing 24/7 computer support. They can also offer a team of skilled technicians handling various issues and projects. This scalability is an advantage that no in-house IT team can offer. It can save your business money by allowing you to scale up during busy seasons and down when demand decreases.

Reduced Risk

Technology is every company’s lifeline, driving efficiency and housing valuable data. As such, it deserves maintenance that is of the highest standard.

When an internal IT team is swamped with troubleshooting user issues and resolving equipment malfunctions, they don’t have the time to work on projects that push the business forward. A managed services provider can take over these responsibilities, freeing up an IT team’s time to focus on innovation.

Additionally, a Managed IT services Charlotte NC provider will constantly monitor your solution for any signs of threats, allowing them to react quicker and reduce the risk of a costly breach. With social engineering scams causing the majority of IT breaches — and costing companies an average of $4.1 million – this is a significant risk to reduce.

Increased Efficiency

When professionals handle IT issues, employees can focus their energy on business growth and delivering quality customer service. Managed services often provide disaster recovery solutions, ensuring business continuity in case of data breaches or catastrophes.

Many organizations find their IT team overburdened with day-to-day tasks, like end-user support and troubleshooting. This can prevent them from completing projects that improve the organization’s technology strategy, such as infrastructure upgrades or security improvements.

Managed service providers staff teams of engineers who can all work together on your IT issues. This means that when someone is on vacation, the other team members can fill in so you don’t lose access to IT support. This provides consistency and eliminates the inefficiency of communicating with multiple people when IT issues arise.

Increased Security

When you use a managed services provider, you have access to a team of highly skilled professionals. This allows your in-house IT staff to focus on more advanced technology projects and other business functions that can increase productivity, efficiency, or profits.

Every business is required to uphold a host of different standards and regulations designed to keep information secure. This can be daunting for an in-house team supporting daily operations while staying current on changing rules.

MSPs utilize remote monitoring technologies to monitor your systems day and night closely. This enables them to take immediate corrective action when they receive an alert that could impact your systems negatively. The result is more reliable IT infrastructure that reduces the risk of costly network repairs or cyberattacks.

Increased Profit

You can get premium technology at a predictable monthly cost with managed IT services. This way, your IT budget can be spent on improving cybersecurity and enhancing other technology solutions that align with your business goals.

Scaling your network requires significant coordination, a workforce, and new equipment that can be expensive. An MSP can give you access to this talent without investing in new team members or training existing ones.

Your internal IT team can quickly become overwhelmed with menial tasks, like helping employees log in or resolving IT issues. By letting an MSP handle these, your team can stay focused on their core job and be more productive. This can help increase profit for your company. In addition, you can save on costs that come with downtime caused by cyberattacks.