All business owners, at some point or another, have to deal with unhappy customers. It’s business as usual. It can be maddening, but how you react can have a tremendous impact on your business’s reputation and future success. Managing angry customers effectively can solve problems. It can also create long-term customer relationships and loyalty. This.. [Read More]
Tag Archives: business reputation
Workplace substance abuse is one of the biggest concerns for American employers. According to recent surveys, 22.5% of employees admit to using alcohol and drugs during work hours. Crunching the numbers further, 1 in 4 men and 1 in 5 women accept that they have indulged in drugs in a professional setting. These numbers are.. [Read More]