A Customer Management Strategy is how a company performs its customer-facing functions. The increase in the number of customers is directly correlated to the increase of the business s revenue! Thus, the performance of the business reflects the quality of the client’s experience. The Customer Relationship Management (CRM) software is used to manage and track.. [Read More]
Tag Archives: Customer
All customer feedback has the potential to reshape and enhance your company. Surprisingly, this is even true of negative and confusing reviews. Although you might see these write-ups as nothing less than PR nightmares, they’re actually invaluable when it comes to determining the direction of your business such as with review websites in India. In.. [Read More]