The jewelry industry is not just sparkling—it’s booming. In 2023, the global jewelry market was valued at a stunning USD 353.26 billion. But that’s not all! According to Grand View Research, the industry is projected to grow at a compound annual growth rate (CAGR) of 4.7% from 2024 to 2030. With this growth, competition is.. [Read More]
A Customer Management Strategy is how a company performs its customer-facing functions. The increase in the number of customers is directly correlated to the increase of the business s revenue! Thus, the performance of the business reflects the quality of the client’s experience. The Customer Relationship Management (CRM) software is used to manage and track.. [Read More]
When we think of the customers and business, there are a lot of pointers and elements that goes into building a long term relationship. A positive brand reputation definitely that one thing that directly or indirectly impacts the customers and probably the way they think or perceive a brand. While tech have made our life.. [Read More]
If you have ever tried any marketing for your business in today’s digital world, there is no doubt you will have heard keywords such as content and conversion. The big questions are: What do these words mean? How exactly can content convert consumers? Content, in a marketing sense, refers to any kind of information, data,.. [Read More]
The digital age is an era of fast-phased everything – especially when we talk about the World Wide Web. Since the internet is like an endless wonder of searches under and even over the sun, people simply type and click enter, then they can jump to another topic or search again. Because there is.. [Read More]
It seems these days people tend to lose sight of customer service. They think the only time you need to consider customer service is if you are in a call center or something like that. But customer service comes into play every single day. I don’t consider myself as being in the customer service field.. [Read More]